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Small Business Internet Survey

Welcome to the Small Business Internet Survey …. This survey was designed to get an understanding of how you, as a small business owner or manager, are using the Internet in your everyday business. The survey is broken into four parts that include an overview of your business; how you connect to the Internet;  whether you have a web site; and how you advertise your business.

This survey consists of  less than 30 multiple choice questions and will take you about 5 - 10 minutes to complete.  Because your time is valuable, we are offering you a free copy of the book Get Your Business Online to complete the Small Business Internet Survey. For complete details about this book and the associated offer please click here.

Thank you for your participation.

  Part I - Overview of your business
 
 

What type of business are you in? (click on one of the following)

 

Agriculture, Forestry, or Fishing

 

Banking, Finance, Insurance or Real Estate

  Communications, Internet or New Media
  Contractors/Construction
  Healthcare
  Manufacturing
  Retail Trade
  Personal and Business Services
  Transportation
  Utilities/Mining
  Wholesale/Distributors
  Other
 
   

How many employees work for your business? (click on one of the following)

    Less than 5
    Between 5 and 9
    Between 10 and 19
    Between 20 and 49
    Between 50 and 99
    More than 100
   
    What is the annual sales volume for your business? (click on one of the following)
    Less than $500,000 per year
    Between $1 million and $2.5 million
    Between $2.5 million and $5 million
    Between $5 million and $10 million
    Between $10 million and $20 million
    More than $20 million
   
    How do you use the Internet for your business? (check all that apply)
    Browsing for competitive intelligence
    Sending and receiving e-mail
    Displaying a home page
    Buying products and services
    Establishing a corporate presence
    Conducting e-commerce, like selling products and services
    Making telephone calls
   
  Part II -  How is your business connected to the Internet?
 
 

What brand of PC do you use to connect with the Internet? (click on one of the following)

 

Compaq

  Dell
  eMachines
  Gateway
  HP
  IBM
  Apple
  Toshiba
  None of these
 
  What is the name of your Internet Service Provider (ISP)? (click on one of the following)
  America Online (AOL) or CompuServe
  AT&T WorldNet
  CWIX
  GTE.net  or other Local Bell Phone Company
  Earthlink/Mindspring
  IBM Internet Connection
  Prodigy
  MSN Internet Access
  Other:
  Don't know
 
  What type of connection to the Internet do you have? (click on one of the following)
  Dial-up access (like AOL)
  Cable modem
  DSL
  ISDN
  T1.5
  Don't know
 
  Does your company have its own web site? (click on one of the following)
  Yes
  No (If you answered no, please click here)
 
  Part III -  How did you build your Web site?
 
  What is the domain name (www.yourbiz.com) for your web site?
  http:// (required entry)
 
  How did you register your domain name? (click on one of the following)
  Directly from Network Solutions
  Indirectly through a Web hosting service
  Bought it from a name broker
  Other:
  Don't know
 
  How would you describe your company web site? (click on one of the following)
  Content or corporate presence
  Paid subscription
  Transaction or e-commerce
  Other:
 
  What major benefit does the Internet offer your business? (click on one of the following)
  Increase sales
  Save money
  Neither of these
 
  Did you use an outside consultant or designer to create your web site? (click on one of the following)
  Yes
  No
 
  What is the name of your Web hosting service? (click on one of the following)
  9Net Avenue
  C I Host
  Concentric Network
  Datarealm
  Earthlink/Mindspring
  Verio
  Web 2010
  Other:
  Don't know
 
  What type of Web hosting plan do you have? (click on one of the following)
  Shared
  Dedicated
  Collocation
  Other
  Don't know
 
  What type of software was used to create your web site? (click on one of the following)
  Template provided by Web host
  Microsoft FrontPage
  Macromedia Dreamweaver
  Adobe PageMill
  NetObjects Fusion
  From scratch using HTML
  Other:
  Don't know
 
  What type of e-commerce solution are you using for your online business? (click on one of the following)
  Don't use e-commerce solution
  Yahoo! Store
  Ebay online auction
  Amazon.com zShops
  Bigstep.com
  eCongo.com
  freemerchant.com
  Other:
  Don't know
 
  What types of payment methods do you accept online? (check all that apply)
  Credit cards
  Digicash
  Electronic checks
  Electronic wallets
  Don't accept online payments
 
  What other technologies do you use for your web site? (check all that apply)
  Scanner or Digital Camera
  Secure Server (SSL)
  Shockwave ®
  Real Audio ®
  Real Video ®
  Log Analyzer
  Shopping Cart
  Web hosting reports
  Integration with other systems like accounting
  Other:
  Don't know
 
  Part IV -  How do you market and advertise your web site?
 
  How do you advertise your Web site? (check all that apply)
  Search engines and portals
  Online directories
  Banner ads
  E-mail marketing
  E-newsletter
  Press releases
  Place web address in regular print advertising
  Word of mouth
  Other:
  Don't advertise
 
  Do you use any of these auto-posting services to get listed in search engines? (check all that apply)
  SubmitIt!
  Web site gargage
  LinkExchage
  Other:
  Don't use auto-posting services
  Don't know
 
  Have you ever used any of these services to run a banner advertisement? (check all that apply)
  LinkExchange 
  ClickTaxi 
  24/7
  Flycast
  Go2Net
  DoubleClick
  Other:
  Don't run banner advertisements
  Don't know
 
  Do you use any of the following to manage affiliate programs? (check all that apply)
  BeFree
  LinkShare
  ClickTrade
  Reporting Net
  RevenueAvenue
  ReferIt!
  Other:
  Don't use affiliate programs
  Don't know
 
  What type of traditional advertising do you use for your online business? (check all that apply)
  Direct snail mail
  Print advertisements
  Newspapers
  Magazines
  Television
  Radio
  Billboards
  Other:
  Don't use traditional advertising
 
  How many page views or impressions does your web site get every month? (click on one of the following)
  Less than 1,000
  Between 1,000 and 5,000
  Between 5,000 and 10,000
  Between 10,000 and 50,000
  More than 50,000
  Don't know
 
  What percentage of sales comes from your Web site? (click on one of the following)
  Less than 10%
  Between 10% and 25%
  Between 25% and 50%
  Between 50% and 90%
  More than 90%
  Don't know
 
  How much does it cost you to run your web site every month? (click on one of the following)
  Less than $100
  Between $100 and $250
  Between $250 and $500
  Between $500 and $1,000
  Between $1,000 and $5,000
  More than $5,000
  Don't know
 
  Thank you for completing the Small Business Internet Survey!
 
  Please enter your mailing address below and then click on the [Submit Survey] button so that we can mail you your free copy of Get Your Business Online
 
 

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